Next-Shuttle was implemented to cover the increased passenger service demands at Oakland International Airport. Wireless, solar powered display and announcement stations were set up at shuttle stops to provide real-time information to passengers. The airport benefits from instant and accurate vehicle mapping information which contributes to efficient vehicle planning and increased airport security..

Added Benefits

• Next-Shuttle's system helps lower incursion incidents.
• Increases customer satisfaction by providing them with instant shuttle information.
• Provides maintenance records to reduce downtime.

“Airport parking shuttles are operated through a contractor where accountability and contract compliance are important. Next-Shuttle provides the crucial ability to manage the airport shuttle operation. Immediate feedback is provided on bus locations as well as a history of daily operations. Customer service performance is easily manageable via Next-Shuttle. “

Lester Patilla, Superintendent Landside Operations  –  Oakland International Airport

Next Phase

The airport plans to add automated passenger counting equipment to help them address load and capacity analysis in real-time.